Privacy policy

1. What we collect

When you register for or use the Service, you may provide us with information such as your name, work email address, and organisation details. We also collect technical usage data automatically, including IP addresses, browser type, and how you interact with the Service. We use cookies and similar technologies to keep the Service functioning correctly and to understand how it is being used.

2. How we use it

We use the information we collect to provide and maintain the Service, to respond to your enquiries, and to improve how Lineage works over time. Where you have given consent, we may also send you updates or communications about the Service. We use technical data to monitor performance and to meet our legal obligations.

3. Who we share it with

We work with a small number of trusted third-party providers who help us operate the Service, such as infrastructure and communications tools. We share only what is necessary and require these providers to handle your information responsibly. We do not sell, rent, or trade your personal information. We may disclose information if required to do so by law or to protect the rights and security of Lineage and its users.

4. Your decision records

Lineage is designed to keep your decision records and audit data within your own infrastructure. Where Lineage processes data on your behalf, we act as a data processor under your instructions and in accordance with applicable data protection law, including the EU General Data Protection Regulation.

5. Data security

We take reasonable and appropriate steps to protect your personal information from unauthorised access, disclosure, or loss. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. If you have concerns about a specific data handling matter, please get in touch.

6. Your rights

You have the right to access, correct, or request deletion of your personal information. You may also object to or restrict certain types of processing, or request a copy of your data in a portable format. To exercise any of these rights, contact us at hi@withlineage.com. We will respond within the timeframes required by applicable law.

7. Third-party links

The Service may contain links to third-party websites or tools not operated by Lineage. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Children

The Service is intended for use by professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have done so inadvertently, please contact us and we will address it promptly.

9. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service, and will update the version date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact

For questions about this Privacy Policy or how we handle your data, please contact us at hi@withlineage.com or write to Lineage, Frederiksberg, Denmark.